New Features

• CAPPS Payroll/Personnel System (CAPPS HCM)

• Infectious Disease Data Integration Analytics Dashboard (IDDI Analytics Dashboard)

• IDDI Data Governance (IDDI DG)

• Material Inventory Management System (MIMS)

• Non-Risk Payment System (NPRS)

• Remedy on Demand (ITSM RoD)

• Vaccine Allocation and Ordering Dashboard (Tableau access for LHD) (VAOS Dashboard)

• ARTS Web is now available to DDS users.

• the following new roles have been added.

  • A_RT_PROF_EXP_1907

  • A_AP_VCHR_ATCH_DELETE

• Missing Roles have been added.

• DDS users can now select elevated roles in the HHS Enterprise Portal.

• Contractors now have access to Data Broker System.

• Miscellaneous changes have been made.

• The ISIM issue has been corrected.

• The Enterprise Portal is generating a daily report for software tickets.

• Added an additional service to the EDG Service Request page.

• LDAP User filters have been modified to allow EDG users to be filtered from the total user population in the HHSC Enterprise Portal.

• Modified the provisioning workflow so that EDG provisioners will receive emails and portal notifications if the user selects Master Data Services MDS.

• The following fields have been added to the EFT Provider request form:

  • Do you work for Public Health Region or Local Health Dept.?

  • Public Health Region, Jurisdiction or Local Health Dept. Name.

  • Supervisor Name

  • Facility, Hospital or Lab Name

  • CLIA #

• The following new sites have been added to ETSS:

  • DAP-RSDA

  • ITIS-ITCSHD

• Removed the following reports from the Security group:

  • MMR Vendor Report

  • OES Reports

  • OBR Report from security group

  • MMR Monthly Packet

• IRIS Cerner Works has been removed.

• IRIS users are reconciled in Enterprise Portal.

• PPM Security overwrite issue has been fixed.

• Salesforce THT access can no longer be requested through the Enterprise Portal.

• Changes have been made to the request form.

• WTPY has been restricted for DSHS users. It is available only for HHSC users.

• Automated System for the Office of Inspector General (ASOIG)

• Client Encounter System (CES)

• Delivery Supplemental Payment (DSP)

• Integrated Resident Information System - Cerner Millennium (Cerner Millennium (IRIS))

• Integrated Resident Information System - Cerner Works (Cerner Works (IRIS))

• Data Broker (Data Broker)

• Integrated Resident Information System - Dentrix (Dentrix (IRIS))

• Integrated Resident Information System - Incident Management (Incident Management (IRIS))

• Integrated Resident Information System - P2Sentinel (P2Sentinel (IRIS))

• SSLC Monitoring and Tracking System (SSLC MATS)

• Early Onboarding of Applicants.

• Added new Dictionary Items to Position Dictionary List

• Changed the name from LSS to Gavel.

• Removed the constraint limiting only 1 alpha character in the User ID fields.

• SASO Admin access will no longer be requested through the HHS Enterprise Portal.

• LTC Online Portal is now requested through the HHS Enterprise Portal.

• Infectious Disease Data Integration Analytics Dashboard (IDDI Analytics Dashboard)

• Legislative Tracking System account (LTS)

• Legislative Tracking System account DADS - Archive (LTS DADS Archive)

• Premiums Payable System (PPS)

• Project Management Repository System (PMRS)

• Texas Medical Transportation System (TMTS)

• Removed Provider PIN.

• Changed various labels for Roles and Profiles on the request form.

• ETSS will now be requested and accessed through the HHS Enterprise Portal.

• LTC Notification, SLOT Tracking, Prospector, Caseload realign, LTC Scheduler, CMS Merge will now be requested and accessed through the HHS Enterprise Portal.

• Added the new Provider type.

• Made Complete Folder Name mandatory for a Modify request.

• Added new contracts.

• Made modifications to the request form.

• CAPPS FIN (Annual) (CAPPS Financials)

• DADS Consolidated Services Interest List (CSIL)

• Data Management System (DMS)

• Financials Data Warehouse and Subsystems (FDWPRD)

• Medicaid Occupancy Reporting (MORT)

• Prevention and Early Intervention (PEI)

• Service Authorization System Online (SASO)

• Service Authorization System Online – Admin System (SASO ADMIN)

• System of Automated Records (SOAR)

• System of Contract Operation and Reporting (SCOR)

• TexConnect Portal (TexConnect Portal)

• MIMS will now be requested through the Enterprise Portal.

• DADS Eligibility Data Exchange and Notification ( EDEN)

• DADS Eligibility Data Exchange and Notification (EDEN SERVICES) (EDEN Services)

• Employee Misconduct Registry ( EMR)

• LTSS Screening and Referral System (LTSS)

• Medicare Buy-In ( Medicare Buy-In)

• Office of the Attorney General ( OAG)

• Systematic Alien Verification for Entitlements (SAVE)

• SAVERR TIERS Eligibility Verification Environment for Vendor Drug ( Vendor Drug/STEVE)

• Legal Services System (LSS) will now be requested and accessed through the HHS Enterprise Portal.

• Non-Risk Payments System (NRPS) will now be requested and accessed through the HHS Enterprise Portal.

• IDDI DG will be now be requested through the HHS Enterprise Portal.

• Added second level approver to the workflow

• PPM can now be requested through the Enterprise Portal

• Added the State Office option selection for all SSLC

• Removed some of the Medicare Buy-in Security Groups

• Add new Cerner Positions to IRIS CM request form

• Automated Survey Processing Environment (ASPEN ACO-ACTS)

• DADS Code Table Automation (CTA)

• DFPS Automated Background Check System (ABCS)

• Health & Human Services Administration System (HHSAS)

• Medicaid Contract Administrative Tracking System (MCATS)

• Mental and Behavioral Health Outpatient Warehouse (BusinessObjects MBOW)

• Wired Third-Party Query (WTPY)

• THVP will no longer be requested or accessed through the Enterprise Portal

• Added a new HEART Business unit

• Accounts Receivable Tracking System Web (ARTSWeb)

• CMS Medicare Query (CMS)

• Electronic Benefits Transfer - Data Archive System (EBT Archive)

• Family Violence Integrated Tracking System (FVNet)

• Financial Systems Services-Chief Financial Officer (FSS - CFO)

• Medicaid/CHIP Policy Automated Tracking System (MCPAT)

• Position Employee Bridge for Legacy Systems (PEBLES)

• SAVERR Purged Inquiry Account (SPDIS)

• CAPPS FIN priveleged accounts quarterly recertification

• Added the ability to modify Row Security.

• IDDI DG will now be requested and accessed through the Enterprise Portal.

• GlobalScape folders are now available to LIDDA and MCO.

• Added Data Entry Professional role for HHS Employee, Contractors and Partner users.

• Added Event Staff – Vaccinator and Event Staff – Non-Vaccinator for Provider users.

• Added Peer to Peer to RL6 Position(s) field.

• Added the Request and Approve CES page.

• Added the Request MBOW page.

• Added the Request and Approve Client Encounter System Access PDF to the User Guides page.

• Added the MBOW Application Access PDF to the User Guides page.

• Community Resource Coordination Group Data Collection System (CRCG)

• DADS Reports (DDR)

• DADS Long-term Care Services Intake System (NTK)

• Social Security Administration Online Query (SSA)

• State Wide Intake application (DFPS) (SWI)

• Texas Home Visiting Program (THVP)

• CAPPS Financials ( CAPPS FIN)

• DSP will now be requested and accessed via the HHS Enterprise Portal.

• CES will now be requested and accessed via the HHS Enterprise Portal.

• IDDI DG will now be requested and accessed via the HHS Enterprise Portal.

• Removed the IDDI Tableau Publisher - TEA role.

• Added the ability to select multiple roles.

• Added 3rd level approval for IDDI - Fatalities Analytics Viewer, and IDDI - Fatalities Publisher roles.

• Added Member Data to Business Areas for specific Data Sources.

• Added Provider NPI and Provider DEA Registration Number for specific positions.

• Adverse Action Record Sharing (AARS)

• Case Connection (Case Connection)

• HHS Enterprise Admin Reporting & Tracking System (HEART)

• Program Area learning Management System (PALMS)

• Provider Support Window (PSWIN)

• Texas Inventory of Respite Service (TIRS) / Take Time Texas (TTT) (Respite Services)

• Added the ability to access the application with/without VPN.

• Added Microsoft Edge as a supported browser.

• Added new priority queues.

• Added a new profile (Public Health Professional) for the Supervisor role.

• IDDI Vaos will now be requested and accessed via the HHS Enterprise Portal.

• Community Care Case Reading System (CCCRS)

• Disaster Assistance Payment Program 2.0 (DAPP)

• Enterprise Data Governance (Enterprise Master Data Management) (EDG (EMDM))

• GlobalScape Security File Transfer (EFTServer)

• Grandparent Payment System (GPS)

• Performance Management and Analytics System (PMAS)

• Regulatory Automation System (New) (RAS)

• MBOW will be requested, auto-provisioned, and provide Single Sign On through the Enterprise Portal.

• The process for updating the folder list, and 2nd level approver has been automated.

• Infectious Disease Data Injection - Analytics (IDDI - Analytics) has been added to the HHS Enterprise Portal.

• HHS Contract Administration Tracking System (HCATS)

• Historically Underutilized Business Portal (HUB)

• Laboratory Information System (LIS)
• MediMAR (MediMAR)
• WORx Medication Management System (WORx App)

• Allow MedID webservice to use certificate authentication instead of username password.

• Made general updates to the Network Access order form.

• SSLC MATS has been added to the HHS Enterprise Portal.

• Removed TAMU team names.

• Scheduled an additional run of the Active Directory suspends for more accurate reporting for Network Access Administration team

• CAPPS Payroll/Personnel System (CAPPS HCM)
• Remedy on Demand (RoD (ITSM))

• Added the following text to employee/supervisor recertification emails:
  • During CAPPS HCM recertification month, failure to recertify elevated access will revert the CAPPS HCM account to basic level/default access.
  • Accounts that are not certified by the 30th day will be modified to a basic/default account.

• Moved Network Access Form IT001 to the Enterprise Portal. Network access should be requested through the Enterprise Portal. The paper form will no longer be accepted.
• TMHP access can be requested using form IT001-TMHP through the Enterprise Portal.

• THT - Added new roles and profiles on the THT request form.
• THT - Added Multi Factor Authentication (MFA) text to the access granted confirmation email.
• Immtrac - Salesforce auto-provisioning is now done through Enterprise Portal.
• Single Sign On (SSO) for Salesforce for DSHS and non-DSHS is now done through Enterprise Portal.

• Updated security groups and state hospitals.

• Changed the HHSC_RAD Rate Analysis Department business unit to HHSC_PFD Provider Finance Department.

• CAPPS Financials (CAPPS FIN)

• DADS Administrative Tools (CM Admin)

• DADS Provider Online (Provider)

• Eligibility Service Portal (formerly OFS) (ESP)

• Surrogate Decision Making (SDM)

• TIERS Historical Case Reports (THCR)

HUB access is no longer available for vendors. It is still available for employees and contractors.

Delivery Supplemental Payment (DSP) can be requested and accessed through Enterprise Portal.

Regulatory Automation System (RAS) has been added to the Enterprise Portal as a Request Management Application. This application is for employees only.

Century Link has been added as an available Support Organization option under HHS with corresponding Support Groups.

Changed the email subject line by adding ELM, Facility or Non-Facility to CAPPS HCM email templates as appropriate.

• Added Globalscape folder list for LIDDA and MCO

• Added new Cerner position “Long Term Care Medical Records Supervisor”

• Added new User type for United Healthcare Insurance Company (Tax ID: 362739571)

• Removed the helpdesk email from the portal web help and replaced it with only phone number.

• LTS
• LTS Archive
• PPS
• PMRS
• TMTS

• Added updated request form
• Auto-provision ASOIG account

• SmartForms no longer available to request access (decommissioned)

• Requesting A_RT_PROF_QRY_QM_PRIVATE role will need a justification.

• Updating HHS Employees and HHS contractor to be able to select “None” for Team Name
• Updating “Team Name” to be multi-select
• Current View Access will be available for Salesforce Approvers

• Starting Aug. 1st, supervisors will be required to certify their staff’s access after a change in Position ID
• All access to HHS Enterprise Portal applications will need to be certified within 5 days of being notified
• Failure to perform this task will cause a loss of access to these applications

• Updating Acceptable Use Agreement (AUA) links

• CSIL
• DMS
• FDWPRD
• MORT
• PEI
• SASO
• SASO ADMIN
• SOAR
• SCOR
• TexConnect Portal

• Added new profile page
• Modified contract manager preferences profile
• Added permission to user request form
• Changed manual roles to restricted roles

• Updated approval workflow based on certain roles being selected under the Region field

• Updated for SDM.

Updating Team Name field request form to include the following options:

• MTX Team Name – added to five additional User Types
• DSHS Team Name – added as a new Team Name

• EDEN
• EDEN Services
• EMR
• LTSS
• Medicare Buy-In
• OAG
• SAVE
• Vendor Drug/STEVE

Fields added to the Salesforce request form:

• Call Center
• Jurisdiction
• New Profile
• Role
• Spoken Language (s)
• Supervisor Name
• Supervisor Email
• Team
• Team Name

• Displays error message if required fields are missing when submitting a SOAR request.

• ASPEN ACO-ACTS
• ABCS
• CTA
• HHSAS
• MCATS
• WTPY

• Forgot password and forgot username features enhanced to use a one-time passcode for resets.
• Portal accounts for contractors, citizen, private provider and partner employee accounts are suspended after 90 days of inactivity and deleted after 120 days of inactivity.

• Helps to detect deprovisioned active directory accounts that need to be removed from ESSO.

• Accounts that are inactive for 90 days are deleted rather than being suspended.

• Manages LIS access requests, which replaces form LIS 037.

• Added PMAS form to the portal and made workflow changes.

• WORx email updated to use the same code as ASOIG VPN.

• Integrating the application into the HHS Enterprise Portal.

• Arts Web
• Caseman
• CMS
• EBT-Archive
• FSS-CFO
• FvNET
• MCPAT
• PEBLES
• SPDIS

• Added buyer setup and missing preferences for Contract Manager and Buyer profiles shown to the provisioners.

• Renamed HHS Insights Platform-Metadata Repository (HIP HMR) to HHS Metadata Repository (HMR).

• CRCG
• DDR
• JN/NTK
• SmartForm
• SSA
• SWI
• THVP

• Better security. Security questions are now mandatory when portal users sign in for the first time. Users who do not already have their security questions set up will be instructed to perform this action before they can access their Home page.
• Citizens will be prompted to set their password at the time of registration.

• New business unit-based filtering for the request process.

• Additional Security options now available.
• New profile, “Contract Manager” added.

• Users will now be alerted when they attempt to submit duplicate application requests.
• Modify Access: Users may now enter up to 240 characters in the “Justification” field.

• The following applications must be recertified this month: AARS, Case Connection, HEART, PALMS, PSWIN, and Respite Services.
• Improved alerts for updates to staff access.

• PPPCS permission is now available.

• MediMAR access can now be requested and modified through the portal.

• WORx access can now be requested and modified through the portal.

• MCATS Administrators will now be notified immediately upon termination of a user’s access.

• Data Broker accounts will be generated automatically.

• A new "Help" tab has been added on the side menu, allowing you better access to the HHS Enterprise Portal Web Help.
• To ensure safety of sensitive information, we've added a public-facing Web Help specifically for unauthorized users. Users will need to sign in to the portal to access the full web help with all topics available.

New security option, DPNODFPS, added. Select this option if you require access to all agencies except DFPS.

Updated request process.

Phase I completed to allow future access to the PSC Supplier Portal via the HHS Enterprise Portal, scheduled for completion September 2019.

Interface has been redesigned to display limited private information, thus providing a more secure user experience.

Access modified, with the following options removed:

• "CRSY Roles" drop down
• Under "RPMG Roles"
  • RPMG-104: OES Case Reading System - TW Supervisor
  • RPMG-105: OES Case Reading System - TW Reader
  • RPMG-110: OES Case Reading System - MEPD Reader
  • RPMG-111: OES Case Reading System - MEPD Supervisor

• Request form updated to reflect a more intuitive workflow.
• License Type field added with the options "Floating" and "Fixed" available.

CAPPS FIN is the State of Texas’s primary solution for financial and procurement operations, and is accessed daily by thousands of state employees who perform a wide range of actions over multiple modules.

With so many layers of access to consider, requesting new or modified access to CAPPS FIN can be a little intimidating. Currently, you must scroll through lines and lines of roles and study the brief, sometimes vague role descriptions to discern which ones are required for your job function. Hitting the “Submit” button can feel like playing a game of roulette.

But that’s about to change.

Introducing: Profile-Based Access Requests

Starting July 19, we’re taking the guesswork out of requesting access. We’re replacing our role-based request process with a simpler, more streamlined approach. No longer will you have to scroll through role after role to choose the one that you think you might need; in our new profile-based process, just select a profile, and the system assigns the roles and other preferences for you.

How does it work?

In the new process, CAPPS FIN profiles are organized by their relevant modules. Simply select the module(s) that is imperative to your job function, then select the module profile(s) that best define the access that you require. When you select a profile, its roles and other layers of access will automatically be assigned to you.

But what if I don’t require all the access that a profile provides? What if I need a little access here and little access there?

If you prefer your access à la’carte, then you’re in luck! Roles, rules, and preference options are available in most modules. Select these options in lieu of or in addition to profiles for further customization of your access.

Sounds good, but what if I just need the basics?

We got you covered. Inquiry-Only roles are preselected at the top of the page. These roles allow you to query and view reports. If that’s all you need, then scroll to the bottom of the page and select “Next” to return to the cart.

What about CAPPS FIN access that doesn’t apply to my agency?

You won’t see them. As part of our new request process, items unrelated to your agency will be hidden from view.

But what if I want access to an agency different from my own?

Scroll to the bottom of the page and select Primary Permissions. Choose a different agency, or choose your agency AND another agency, if desired.

Learn about the different modules.

Click here.

I have more questions…

We have more answers! To learn more about the new CAPPS FIN request process, contact the Help Desk at 512-438-4720.

• PALMS roles have been added to all PALMS system access requests.
• The following role have been added:
  • Training Lead
  • Training Administrator
  • Regional System Administrator
  • Super System Administrator
• The following roles have been removed:
  • ETJF Facilitator
  • Emergency Request /Enterprise Provisioning Security Admin
• Updated workflow for suspensions: All PALMS suspensions will go to Identity & Access Management (IAM) only. PALMS Support Group will not receive any emails from IAM to suspend a PALMS user, even if the user has admin access. Once EIAM terminates the account, the user cannot access any admin functions.

Metadata Repository services to be made available via the HHS Enterprise Portal.

Users can select different roles across related IRIS applications.

Users requesting access for ASOIG will also receive a VPN account if their access is approved.

These applications are being retired and will no longer be accessible through the portal.

Only approved DDS employees will have access to the portal. All portal access requests submitted by DDS employees will be directed to a supervisor for review.

My Staff page—column “Last Reviewed” has been changed to “Last Certification.”

Supervisors and other approvers will now be able to view the current access details for users requesting changes to the following applications: SAVE, WTPY, SCOR, and FSS_CFO.

Users submitting a request will receive an alert if their request is a duplicate.

ReCaptcha verification test redesigned for better accessibility.

“Add” and “Modify” tasks under Manage Tasks are marked more clearly for provisioners.

New business name, HHSC_MEDICAID ID Search, added to Heart access requests.

Access cannot be restored or suspended via the portal.

Ability to search and review user requests and information.

Application now accessible through the portal.

"EWMS" role added to role drop-down list.

New “View current access” link for select applications. Requests for changes to access will include a View Current Access button. This feature allows approvers to view the user’s current access and compare it with the changes that the user is requesting. This feature will only be available for selected applications. Download the View Current Access pdf to learn more.

• New IRIS Applications Users Report.
• Changes to the Cerner Position Dictionary.
• Updated IRIS access request form.
• Account restoration available in Dentrix.

Changes to requesting access, which include:

• The ability to select multiple department access, with options: DADS, DFPS, DSHS, HHS, HHSC, TIERS, and I&O.
• Option to select a support company, organization. and/or group.
• The ability to select multiple functional roles, including: Work Order Assignee, Work Order. Manager, Change Coordinator, Change Manager, Change Approver, or None.
• Extra tools tips added to help guide users through the process.

Additional features added to the request form that allow users to provide more information to EFT admins before submitting the request.

Additional required information added to the access request form.

Enhanced access request workflow. Click here to learn more about selecting roles and modules.

Renaming of roles in access request form — "PAMS" renamed to "ATS."

Access roles have been consolidated to seven roles, which include:

• Program Collection and Support Staff
• Inspector General
• Accounts Receivable Customer Service and Research Staff
• Accounts Receivable Initial Entry Staff
• Accounts Receivable Detail Entry Staff
• Accounts Receivable Database Administrators
• Accounts Receivable Management and Voucher Processing

Changes to access request form, which include:

• All roles are defaulted to None.
• Under "Financial User," these options were removed: DADS Regional LTCS User’s Region and DADS Region Number drop down.
• Under "HR/PCON User, these options were removed: DADS, DARS, DADS Regional, and the DADS Region Number drop-down.
• "DDS" has been added a role, with the following:
  • DDS_USER_ROLE. This role provides read-only access to the DDS daily payout transactions and summary data.
  • DDS_ENC_ROLE. This role provides update capabilities to the monthly encumbrance journal data.
• "Add" or "Delete" user buttons added at the top of the form. This selection is required.

Access request form update to include new drop-down selections for "Program Area." Options include:

• HHSC Texas Works
• CCSE
• Other (any not fitting into other categories)
• HHSC Medicaid Eligibility

Read-only role "TMTSAppRead" added to the access request form.

PIM functionality now available.

Downloadable IT Forms Available. Request new folders, distribution lists, calendar and meeting room requests, and other IT items by downloading one of the IT forms now available on the HHS Enterprise Portal. Click here to learn more.

IRIS Back-Up Approvers Notification. SSLC back-up approvers will now receive an automatic email notice when an account has been created for a member of the SSLC staff assigned to their facility.

IRIS CM - SSLC Approver Request for Staff. IRIS SSLC approvers will have the ability to initiate requests on behalf of the users.

SCOR Business Object Junction. This change will remove the ability for users to access SCOR Business Objects through methods other than authenticating through the Portal, preventing unauthenticated access to SCOR data through bookmarks or direct links to SCOR Business Objects.

Addition of SCOR Temp Roles. The SCOR System Administrators will be able to request “Temp Roles” with a “Begin Date” and “Date End” for SCOR users directly through the portal. This will help SCOR administrators delegate their workload for greater efficiency.

Updated FDW Security Attributes. New security attributes from FDW—phone #, ZIP code, address, etc.—were added to the FDW access request form.

New Access Request Attributes for THVP. New counties, programs, and sites to manage access for providers has been added to the THVP access request form.

SSO Available for HCATS/HUB. Currently, users must use a second login when accessing HCATS/HUB. Utilizing the Single Sign-On (SSO) function in the portal will eliminate the need for the second login, and allow partner organizations to access HCATS/HUB.

Provisioning Policy Added for NKT Contractors. The NKT access request form now allows contractors to request and gain access to the NTK application, avoiding the need for manual provisioning.

MCAT Request Field Changes. The MCAT request form now allows you to enter a contract name and program type.

HEART Business Unit Name Change. On the Heart access request form, business unit DSHS CSRP has been renamed HHSC_BHO. A new business unit HHSC_SAU-HHSC-Single Audit Unit, has also been added to the form.

EIAM-Notification for Developers. IAM developers will now receive a notification when the ITSM RoD RPT18 feed does not update from the CAPPS feed.

Update to ESP Workflow and Selection List (EWMS/PIMS). The ESP access request form contains new security groups, and the workflow for routing has also been modified for some of the existing security groups on the request form.

Inactivate "Restore" Feature for TWC. This change will inactivate the “Restore” feature for TWC, as it is no longer used.